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Practice Policies & General Informed Consent

Complaint Procedures

Should any aspect of your experience with RFC create cause for concern or complaint, please inform RFC immediately. RFC works to address client concerns as quickly and effectively as possible. You may discontinue sessions at any time and/or request a referral to an external resource, which RFC will be happy to provide.

If you believe that RFC staff behaviors or RFC practices are in violation of the current ACA code of ethics at any point (http://www.counseling.org/Resources/aca-code-of-ethics.pdf), you may:


  • Contact RFC to discuss your concerns:

    Redfish Counseling

    1400 Westgate Center Drive Suite 100

    Winston-Salem, NC 27103

    Email: office@redfishcounseling.com

    Phone: 336-914-3038

OR

  • File a complaint with:

    North Carolina Board of Licensed Professional Counselors

    P.O. Box 77819

    Greensboro, NC, 27417 

    Phone: 844-622-3572 or 336-217-6007

    Fax: 336-217-9450

    E-mail: Complaints@ncblpc.org

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