

Complaint Procedures
Should any aspect of your experience with RFC create cause for concern or complaint, please inform RFC immediately. RFC works to address client concerns as quickly and effectively as possible. You may discontinue sessions at any time and/or request a referral to an external resource, which RFC will be happy to provide.
If you believe that RFC staff behaviors or RFC practices are in violation of the current ACA code of ethics at any point (http://www.counseling.org/Resources/aca-code-of-ethics.pdf), you may:
Contact RFC to discuss your concerns:
Redfish Counseling
1400 Westgate Center Drive Suite 100
Winston-Salem, NC 27103
Email: office@redfishcounseling.com
Phone: 336-914-3038
OR
File a complaint with:
North Carolina Board of Licensed Professional Counselors
P.O. Box 77819
Greensboro, NC, 27417
Phone: 844-622-3572 or 336-217-6007
Fax: 336-217-9450
E-mail: Complaints@ncblpc.org